We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05/24/2018.

What we collect

We may collect the following information:

• name, email address, phone number
• demographic information such as postcode, preferences and interests
• IP address

What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customize the website according to your interests.

Security

We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information on GitHub and to protect the resilience of our servers as they host your information.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users.

How we use cookies

We use cookies for the overall functionality of our website, and we use a small number of tracking and analytics services on a few parts of our site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You agree that by your providing your phone number(s) and/or email address(es) to us: we, our affiliates, representatives and our franchisor may contact the e-mail address(es) and phone number(s) you provide to us to provide you with information, offers, new product or service offerings, or otherwise communicate with you.

Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, franchisor, representatives, affiliates, or anyone calling, texting or e-mailing on our behalf, you expressly consent to be contacted by us, our agents, our franchisor, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your current, former or potential membership and/or any other products or service offers or purchases from them, at any telephone number, or physical or electronic address you provide or at which you may be reached.

You agree we, our agents, representatives, affiliates and franchisor may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else.

In the event that we, an agent or representative, affiliate or franchisor calls, the caller may also leave a message on your answering machine, voice mail, or send one via text.

You consent to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, franchisor, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about offers from them, your membership application and/or membership, or other product or service purchases from us, our affiliates, agents, representatives or our franchisor.

You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us (and the sender if different) whenever you stop using a particular telephone number. Your cellular or mobile telephone provider will charge you according to the type of plan you carry.

You also agree that we, our representatives, agents, affiliates and franchisor may contact you by e-mail, using any email address you have provided to us or that you provide to us in the future.

We, our agents, representatives, affiliates and franchisor may listen to and record calls for quality monitoring purposes.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

We comply with the Privacy Shield framework and if you’re visiting us from the EU we are compliant with the General Data Protection Regulation (GDPR).

How you can access and control the information we collect

For EU customers to access, alter, or delete your profile information please contact support for more help at [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at [email protected]. We will promptly correct any information found to be incorrect.

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

For California members:

You may cancel your membership (if applicable) by sending an email to [email protected] and including the gym you signed up at, your name, and your email address.